A language training provider was developing an online Korean tutoring service for Vietnamese learners. The project combined intelligent tutor matching, online scheduling, virtual classrooms and personalised learning within a cloud-based web and mobile platform to support delivery and platform operations.

• Industry

Language training

• Learner market

Vietnamese learners studying Korean

• Organisation

A training provider offering personalised one-to-one Korean tutoring online.

• Tutor matching

The provider needed to connect learners with tutors suited to their proficiency, preferences and goals.

• Lesson coordination

Managing tutor availability and one-to-one bookings manually added administrative work.

• Engagement and service growth

The provider needed to support practice between lessons while keeping operations manageable as participation increased.

• AI-powered tutor matching

Recommendations considered learner proficiency, goals and preferences to support suitable tutor allocation.

• Booking and scheduling

An integrated schedule connected one-to-one bookings with tutor availability.

• Virtual classrooms and AI practice

Live lessons were combined with personalised pathways, exercises and feedback between sessions.

• Platform operations and analytics

A cloud-based web and mobile platform provided a foundation for growth, with data insights to support operational decisions.

• Tutoring coordination

The provider could manage matching, bookings and lesson delivery within one workflow.

• Connected learning delivery

Tutor-led sessions and independent practice were brought into the same service.

• Operational visibility and expansion

Platform analytics and a scalable cloud-based foundation supported management of a growing tutor and learner network.